Self Collect
Two easy ways for you to self collect. Available self collect with Pgeon or walk in DCTB.
Frequently Asked Questions
What is Pgeon Collect?
Pgeon self-collection service allows you to pick up your parcels or online shopping from more than 3,000 retail points.
How much do I have to pay?
Pgeon Self Collect is free to use. (Got Handling Fee RM5 when place order will bill together.
Where is my nearest Pgeon Point?
You may find out your nearest Pgeon Point here.
Is there a duration on how long my parcels can be stored?
Yes, it will only be stored for 5 - 7 days
 How will I get notified?
When you register for your slot on our website, you will be required to prompt in your phone number. We will send you a SMS notification with the verification code to collect your parcel once your parcel has arrived.
Our customer support is available Monday to Friday: 9am-6pmAverage answer time: 30m